Ship your ParkPak to your resort hotel
One less thing in your carry-on. Many Disney and Universal resort hotels will hold a package for you, so your ParkPak can be waiting when you check in instead of taking up suitcase space.
How it works
- Order ahead of your trip. We handle orders within 2 business days, and the carrier's delivery estimate appears at checkout. Compare that estimate to your resort's window (see below) to pick your order date. Ordering about a week to 10 days before you arrive is a good starting point.
- Ship to your resort. Use your resort's mailing address, which you'll find on its website or in your confirmation email.
- Put "Guest at [Hotel Name]" in the address, along with your room number if you know it. Here's the format:Your Name
Guest at [Resort name]
[Resort street address]
City, State ZIP
Room [number], if known - Add your arrival date in the order note at checkout. We'll do our best to have your package arrive on your check-in day, but we can't guarantee it.
- Pick it up at check-in. Ask the front desk for your package. Some resorts will deliver it to your room.
Good to know before you order
Some resorts charge a package handling fee, and it isn't included in the ParkPaks price. The resort charges it, not us. At Walt Disney World resort hotels, the fee is currently $6 per package. Universal hotels may charge handling or storage fees, which vary by property.
Some resorts limit how early they accept packages. Walt Disney World resort hotels accept packages up to a week before your arrival date. Universal hotels vary by property, so call the front desk to confirm their current package policy before you order. Disneyland Resort and Universal Hollywood hotels follow the same guidelines.
Staying off property? Check with your hotel about its package policy before you order. Not every hotel accepts packages, and some charge a fee or limit how early they'll take one.
Ordering for a big group? One shipment fits a ParkPak and up to 6 refill kits. For larger orders, contact us before you order so we can plan the shipment together.
Protect your order. Shipping insurance is available at checkout and covers lost, damaged, or refused packages.
Check with your resort first. Policies change, so a quick call or a look at your resort's website is worth it before you place the order.
Resort policies last checked October 2, 2026.
Questions
Is shipping to a hotel free?
Hotel delivery uses the same shipping rates as home delivery, shown at checkout. The resort's own package fee, if any, is separate and charged by the resort.
Who charges the handling fee?
The resort does, usually to your room. It isn't part of your ParkPaks total.
How early can I ship?
Walt Disney World resort hotels take packages up to a week before arrival. For Universal and other hotels, ask the front desk.
Will my package arrive on my check-in day?
We'll do our best to time it to the arrival date in your order note, but delivery dates are carrier estimates, so we can't guarantee it.
What if my package is lost, damaged, or refused by the resort?
Choose shipping insurance at checkout, and it's covered.
How many items fit in one shipment?
A ParkPak and up to 6 refill kits. For larger group orders, contact us before you order.